Dear Customer,before you open the dispute or leave a bad feedback,please contact us in time at first of all,we are willing to help you to solve it,thanks for your support.
1. Q:Package sent to wrong address?
A:We will check it and make sure it,if it is true,we will resend it to you again.
2. Q:Customs is holding the package?
A:We will provide relevant documents that you need,to help you clear customs.
3. Q:Package was returned to seller by shipping company?
A:Resend again or refund full that you can choose,we will deal with it at the shortest time after you reply.
4. Q:No tracking information?
A:We will check it and give you the solution.
5. Q:Purchase protection is runnung out,but package is still in transit?
A:We will extend delivery date and check,why package is still in transit?give you a satisfying solution.
6. Q:Product can not working normal?Product have some question of quality?
A:Please give us a video,whatsapp: +8613088858487,we are willing to solve it at the shortest time.
7. Q: Missing some parts?
A: Please give us some evidence,we will resend it again or refund after we make sure it.